Starlink
Reviews and Complaints

I had a lightning strike, and Starlink is not working. I need either a new kit or a new power supply and modem. Please call me at 863-522-****.

Like info on restriction in Belize my Starlink just went off and saying I should move back to USA waters to reconnect please advise

I have not received an answer to my question yet, despite failed phone calls and emails to you. I simply want to change my payment date closer to the first of the month.

I would hate to run out of money by the time it's Starlink's time to be paid. Can I please have an answer?

What has happened is absolutely nothing. I've not heard a word from them. I'm no longer considering Starlink after their lack of availability to potential customers, and after reading an article in "PC Magazine."

I need to change my billing information for future billing purposes, and I need assistance to do that.

No response to request for help. Still cant login, response is cant find email.

Spoke woth customer service rep and he said to open a service ticket. I did that but still no response.

I had a lot of confusion at first, but it was cleared up quickly and professionally. I couldn't be more pleased with Starlink.

No longer interested I cant event talk to anyone I do not want this service. Effective immediately.

I have emailed 4 different emails and they have all come back.

Please help. ASAP.

Nobody answered my calls,I called left message and called 5 more times nothing Im probably going to cancel Starlink no good company

Do not buy anything from Star Link! There is zero, and I mean zero, customer support.

I bought a mini for our vehicle and can't connect to the dish to complete the setup. I submitted a ticket and just got AI responses.

There is physically no human to talk to, to help repair or exchange the product. Now, I'm stuck with a $600 door stop.

All my words, I swear, God is real.

I bought Starlink from a third party. I checked the kit number before they sent it to me.

They shipped my Starlink unit. I received it from cargo, only to find that it already had an existing account. The supplier did not respond to me, until now.

I went to the cargo and there was no conflict with my unit.

I paid for it using my salary of 14 months. I know about Starlink and hope they understand me and give me a good opportunity to use the Starlink kit and to enjoy their great company.

An agent called me two hours after I spent nearly one hour trying to navigate their very opaque website. At the end, I was credited for one month of service free of charge.

Cant talk to a person to get any kind of information. Web site pricing is misleading and no way of knowing what type of equipment you will need to buy.

Trying to set up my laptop. I need the network security key; I just need the security key so I can log in to my laptop.

Wanted money to tell me how to fix the issue. Im not paying 199.99 for a 6 month tech support just to fix something Im trying to pay service for.