Starlink

I only used this once, and it's broken. I need it for a big trip and can't even get someone on the phone.

I need it really badly and now have no choice but to borrow it from someone else. How unreliable!

Need help with exchanging the standard dish because the cable would not fit in the port. Maybe I will get some help within a week or two. Really poor service for customers.

Last year, we received credit for four months not used. Later, you rescinded the credit and charged us again.

Now, you are still charging me, and I'm still not using it!

I'd like to use Starlink because I feel it is superior, but I can't if you keep charging for a service not used. Please contact me and let's get this resolved.

Can't sign in to Star Links app. New equipment was sent to me.

Tried deleting the app and reinstalled it.

Tired of being charged for rarely having service. $700 for equipment and $120 per month.

I can't set up an account and my Starlink. I bought this from a friend that didn't want it.

He cancelled his account associated with the unit I bought! It will not let me transfer it to a new account and set it up in my name!

This is very frustrating when I can't talk to a tech that can help me! Can someone please call me at 907-419-**** and help me out?

Like info on restriction in Belize my Starlink just went off and saying I should move back to USA waters to reconnect please advise

I have not received an answer to my question yet, despite failed phone calls and emails to you. I simply want to change my payment date closer to the first of the month.

I would hate to run out of money by the time it's Starlink's time to be paid. Can I please have an answer?

No longer interested I cant event talk to anyone I do not want this service. Effective immediately.

I have emailed 4 different emails and they have all come back.

Please help. ASAP.

Nobody answered my calls,I called left message and called 5 more times nothing Im probably going to cancel Starlink no good company

Do not buy anything from Star Link! There is zero, and I mean zero, customer support.

I bought a mini for our vehicle and can't connect to the dish to complete the setup. I submitted a ticket and just got AI responses.

There is physically no human to talk to, to help repair or exchange the product. Now, I'm stuck with a $600 door stop.

All my words, I swear, God is real.

I bought Starlink from a third party. I checked the kit number before they sent it to me.

They shipped my Starlink unit. I received it from cargo, only to find that it already had an existing account. The supplier did not respond to me, until now.

I went to the cargo and there was no conflict with my unit.

I paid for it using my salary of 14 months. I know about Starlink and hope they understand me and give me a good opportunity to use the Starlink kit and to enjoy their great company.

An agent called me two hours after I spent nearly one hour trying to navigate their very opaque website. At the end, I was credited for one month of service free of charge.

Cant talk to a person to get any kind of information. Web site pricing is misleading and no way of knowing what type of equipment you will need to buy.