
Starlink
Starlink Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starlink has 2.1 star rating based on 682 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starlink to a friend or colleague.
- Rating Distribution
Pros: Great connection and speeds, Better speed, Easy set up.
Cons: No customer service, Zero customer service, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starlink has 2.1 star rating based on 682 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Starlink to a friend or colleague.
- Rating Distribution
Pros: Great connection and speeds, Better speed, Easy set up.
Cons: No customer service, Zero customer service, Customer service.77% of users think that Starlink should improve its Customer Service.
41% of users say that they might use Starlink in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don't expect a human to help", "Avoid", "Change management", "More information", "0 unless we can talk ti some one".
Most users ask Starlink for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No human support to help with payment, change of information
Can't sign into our account because we were forced to change email and phone number associated with account
We don't have access to phone number or email so how can we change it or sign in. The number says USA 24/7 no you get a message not availabile.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need expedite broken unit
I only used this once, and it's broken. I need it for a big trip and can't even get someone on the phone.
I need it really badly and now have no choice but to borrow it from someone else. How unreliable!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing billed for service not used since 1/1/2024
Last year, we received credit for four months not used. Later, you rescinded the credit and charged us again.
Now, you are still charging me, and I'm still not using it!
I'd like to use Starlink because I feel it is superior, but I can't if you keep charging for a service not used. Please contact me and let's get this resolved.
- High tech
- High performance
- Get a handle on customer service
Preferred solution: Full refund
User's recommendation: Be patient …. But not too forgiving!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCable does not fit into port of dish
There may be a manufacturing issue with the standard dish housing. The area around the standard dish port seems smaller than the port which inhibits the plug from connecting into the port. See pic that shows the wide part of the cable port larger than the opening in the housing.
Need help with exchanging the standard dish because the cable would not fit in the port. Maybe I will get some help within a week or two. Really poor service for customers.
- Extremely poor customer service
Preferred solution: Reasonable reply time for customers, easy exchanges for defective items, talk to a live person for help with orders and technical issues. Talk with a live person. Talk with a live person.
User's recommendation: Find another way.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid a high price for equipment that doesn’t work. No service. Constantly being charged $120 a month with no service. No humans.
Can't sign in to Star Links app. New equipment was sent to me.
Tried deleting the app and reinstalled it.
Tired of being charged for rarely having service. $700 for equipment and $120 per month.
- Cant think of a single thing
- No human to speak with in customer service
- No support to address the issue
- Telephone number provided does not work
Preferred solution: Refund my money for equipment and unavailable usage. I don’t know how Elon Musk expects to fix things in our government if he doesn’t have the basics for customer service and/or support down!
User's recommendation: Don’t get mixed up with Star Link internet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStarlink active ready
All my words, I swear, God is real.
I bought Starlink from a third party. I checked the kit number before they sent it to me.
They shipped my Starlink unit. I received it from cargo, only to find that it already had an existing account. The supplier did not respond to me, until now.
I went to the cargo and there was no conflict with my unit.
I paid for it using my salary of 14 months. I know about Starlink and hope they understand me and give me a good opportunity to use the Starlink kit and to enjoy their great company.
- High performance
- Kit
Preferred solution: To retrieve my starlink account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Restricting
Nobody would answer the phone no help at all
Nobody answered my calls,I called left message and called 5 more times nothing Im probably going to cancel Starlink no good company
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Customer support
Company fixed the issue and I have been provided with apology. Went through a very complicated web experience only to discover that the issue was their inability to process a payment despite having done so the prior two months.
I received no advanced notice that there was an issue until they paused my service.
I changed the card on file and the payment went through. I did receive a call later in the day apologizing for the piss-poor service - -and negotiated a free month of service.
An agent called me two hours after I spent nearly one hour trying to navigate their very opaque website. At the end, I was credited for one month of service free of charge.
- Great connection
- Too much ai in the support system
Preferred solution: Apology
User's recommendation: Be aware!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't gained access to system yet along with no customer support in nearly 24hr
Included in message sent. Was unable to set up an account which means no internet service.
Attempted numerous times to work through AI questions to resolve issue of having no account since never got that far in setup to save email and PW. SN: & PN: on box were not recognized so an account could be created.
User's recommendation: nothing so far that is good
New house purchase no details to connect to existing system
I purchased a new home and previous owners did not transfer service. I am trying to establish a new account to get service. Have attached unit pictures and message I received
User's recommendation: A direct line for service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service
I am trying to get your service and can't get a hold of anyone to discuss. Can I please get someone to call me back?
406-599-****
Jeff Lincoln
18150 Pioneer Rd
Three Forks, MT 59752
Preferred solution: Get service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor support
Just really poor customer support. Cannot reach a human being.
Your AI program sucks. so does the summarization that you require 100 characters.
Thats kind of odd. Doesnt it suffice just to say your customer support sucks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cannot connect and can’t get a response on a ticket
No response on a ticket opened over 72 hours ago other than a duplicate ticket was closed. Ineffective customer service. Charging me $120 a month for a service I cant access b
User's recommendation: Avoid

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cant access my account
The issue still hasn't been resolved, even after providing both photo verifications that I was asked for. They sent an email stating that when I sent these, they would reset my account.
- Recieve wonderful internet speeds and have for almost 2 years
- No support to address the issue
Preferred solution: Access to my account to make a payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Near ZERO customer support
Had questions about network configurability.
They have no phone number, no chat, no e-mail. If you want to contact support, you have to have already been a customer to sign in. It won't even let you create an account to sign in.
How can anyone order a product or service from a company that offers no support, and is proud of it!?
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