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Gabrielle Barley

Is Starlink actually worth the monthly cost for urban users?

I'm thinking of switching from cable because my current ISP is terrible. I want to know if the speeds are consistent enough for work.

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Robbie D Jrz

Starlink works great, but for affordability it is not. Compared to NRTCO which is fiber optic this is much cheaper. Even bell and rogers are cheaper. I had Starlink and put it on pause for six months and went with NRTCO. Until they bring their prices down for Canada, I will not be going back to it.

We have 5 smart tvs, 4 Xbox X’s connected to ours and we have the highest speed available and it runs great. We bought a new house moved and our Starlink didn’t work they sent out a whole new kit. Just have to send yours back. I recommend using router boosters if you have a 2-3 story home. Our router is on main level basement needs a booster however upstairs gets internet just fine. I will never go back. My name is Parker from Kansas. I hope this helps.

Brenda M Owy

I love my Starlink. I can surf on my computer, watch a movie on my smart TV, play an online game on my iPad, and download a movie to my phone all at the same time and never slow down on any of my devices. I would recommend it.

Kamaria Sbg

If your Starlink system goes down, there is no customer service representative to talk to. All communications regarding Starlink problems are through emails. If your emailing is through your Starlink internet connection, you have a problem. Even with our email communication, it took over one week to have our hardware replaced, i.e., it was a hardware issue. We were so frustrated that we had our old cable provider reconnect to our home and swore off Starlink until something very fundamental changed in terms of customer service support.

Sandra P Rje

It is worth changing over to starlink!!!

I can't speak to its value in the city, but as a rural user, I can vouch for it's effectiveness. We were left with very few options and none delivered much more than dial up quality. We had only one issue our first year that was caused by an update. Customer service was not easy to navigate, but eventually we received an entirely new unit and were comped a month of service. Thus far, this is the most reliable and fast internet we've had by far. There are no dips or glitches and, as my teenager informed me, very low ping. We are very impressed and hope to continue using Starlink for many more years.

Joe E Jov

It is unless you have a question or need information. They are nonexistent!

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Jonas Tdp
Verified Reviewer

No Phone Service or Wifi how to sit up Starlink

On my little Homestead I do not have any wireless Phone siginal or wifi How would I sit up Star link

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1 comment
Brenda M Owy

Starlink is a plug-and-play device. Point your Dishie at the sky and plug it into your Router. Plug the router into a power supply, and that is all you need to do. You will need to download the Starlink app to be able to see if you have a clear view of the sky. You can do that before you buy the equipment to see if you would be able to use the service.

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Clair Mfl

Just bought the gen3 version & need some help setting up & want to start subscription to a residenti...

Just bought the gen3 version & need some help setting up & want to start subscription to a residential-Please help

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2 comments

Good luck. There is NO CUSTOMER SERVICE to speak of unless you are ok for being without service for days.

Brenda M Owy

If you download the Starlink app it will walk you through setting the Dishie up and setting up your wifi.

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Casia Yqq
Verified Reviewer

How do you know if you have the right kind of TV

How do you know if you have the right kind of TV? How do you pay each month?

Will I need to buy a ROKU? How much does it cost Canadian...to order the kit?

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1 comment

Why don't you try calling customer service?

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Moncerrat Cec

Bought 3 rd party

Bought 3 rd party. Seller removed from his account.

When I the buyer sets it up wants sellers login password. He’s on vaca for a week before he gets home to password. Can I bypass it? Purchased on eBay.

Please help as I’m off grid and slim to no service. Thank you mark ( buyer )

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2 comments

Nobody can get service from Starlink. It's all AI and IMPOSSIBLE to call and talk to a person so you'll probably get quicker service from the seller in a week.

Nobody can get service from Starlink. It's all AI and IMPOSSIBLE to call and talk to a person so you'll probably get quicker service from the seller in a week.

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Natsumi Jxh

How do I get my personal computer hooked into the internet

How do I get my personal computer hooked into the internet? There is no place on the modem to add a computer

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1 comment
Brenda M Owy

There are two ports for Ethernet cables on the back of your router, or connect through WiFi.

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Nyasiah Yca

I threw away the box for the Starlink kit I purchased from BEST Buy before copying down the kit numb...

I threw away the box for the Starlink kit I purchased from BEST Buy before copying down the kit number on the box. At the time i had no idea i would need the number.

Best Buy's receipt does not contain the information I need.

How do I set up an account and start my service without that kit number? thank you.

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Jonathen Fxl

Does it work with a VPN

Does it work with a VPN. This is an urgent question I need a response to for lag time. My current provider speed 8s ok but lag time/ping rate horrible

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Ana H Ptm
Verified Reviewer

Hello, I'm trying to buy your service but the site is not taking my credit card, what can I do

Hello, I'm trying to buy your service but the site is not taking my credit card, what can I do? I need to pay with credit card and keep it for monthly bills

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Dale W Xgr

Can you talk to a person

Can you talk to a person? Have an account and need to cancel service as the site will closing down shortly.

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pablo v Pmu
Verified Reviewer

hi

hi! i just bought a FLAT HIGH PERFORMANCE KIT from west marine, Aventura, Florida.

I'm actually here in Florida Miami Aventura. i bought that to use it in Argentina with $250 UDS priority plan. Me question is:

Do i need to activate the service account in Florida with address, credit card and phone from US Or do i need to activate account in Argentina?

Appreciate your help as soon as possible, thanks! Pablo

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Zayaan Bfi

I have Starlin in Cabo San Lucas Ms

I have Starlin in Cabo San Lucas Ms.. My I.T.

guy said he can't get VPN to work. Is That true?

He has spent endless hours and has gibed up. What should I tell him?.

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Haliey Bhm

I was told the cable length was 75 ft

I was told the cable length was 75 ft. But the cable that came with my StarLink is only 50 ft and it's not long enough. How do we resolve this?

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Landon Fiore
Verified Reviewer

I live entirely off grid

I live entirely off grid. I have no power lines going to my house and the nearest one is over 2 miles away.

Hughes net is just simply not cutting it, my calls on my landline drop, my Wi-Fi goes out (which I can’t have happen because I also have no cell service) and I get zero connection during rain or snowstorms. My question is will Starlink provide overall better coverage including but not limited to speed, and weather conditions than a service such as Hughes net?

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Keani Wpv

Hello my name is Nozukmo I have a question I wanna to buy a starlink and send it to Tajikistan does ...

Hello my name is Nozukmo I have a question I wanna to buy a starlink and send it to Tajikistan does it work in Tajikistan?

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Susan B Akw
Verified Reviewer

When I enter my address, it doesn’t come up on the list so I cannot place an order

When I enter my address, it doesn’t come up on the list so I cannot place an order. What do I do.?

I would really like to speak to somebody about this. I live in Ontario Canada.

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Joseph M Xme
Verified Reviewer

What does Starlink have against Mexico?

Any Mexican address I've been at when you try to order a kit all addresses get the error ADDRESS TOO LONG Seriously? What Mexican address isn't long? I've never seen a company work so hard to determine business

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Sylvis H

When i set up my dish, it pointed north, now its pointed south.

I have a few trees to the south, not great, to the north it was clear, whats up. Starlink site said if in northern hemisphere, dish should point north ?????? Whats happening???

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Brenda K Fpx
Verified Reviewer

Wrong email not pissed consumer

I friend of mine ordered a Starlink but used or accidentally used different email, luckily my device came but having hard time connecting to &or creating an account to activate our services to Starlink. How can we correct the email to continue connecting the Starlink connection?

Please help!!luckily I have been trying to get some friends & family help us with no success.

brenda-kavik@***.ca is my email not brenda-kavik@***.com. Thank-you and hopefully some one will get back to me at brenda-kavik@***.ca

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Henry G Ctm

Service only

I have starlink equipment so can I just get the service? When I went to your website I could only order both.

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