Skip to content
Write review For Business
  • Login

Contact Starlink Customer Service

How to Reach a Person at Starlink

Verified Contact Information

Headquarters:

  • 1-310-363-6000
    SpaceX
Send Message

Business Customer Service:

direct2cell@spacex.com

Customer Service:

info.starlinkworld@gmail.com

Legal:

copyrightabuse@spacex.com
Copyright Infringement Inquiries
privacy@spacex.com
Privacy Inquiries
media@spacex.com
Trademark Inquiries
starlinkresolutions@starlink.com

Starlink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Starlink Phone Number
1 (310) 363-6000
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Starlink Email Address
info.starlinkworld@gmail.com
Starlink Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
View full overview

How to Contact Starlink?

The company doesn’t provide the Starlink phone number for customer service. They emphasize the efficiency of browsing the Starlink Help Center for FAQs and troubleshooting tips. The detailed guides can help you solve your problem faster instead of spending time searching for the number to call Starlink.

However, you can use their support ticket system to contact Starlink support. You can fill out the form on their Help Center page for issues concerning returns, refunds, or canceling your order. There is no Starlink phone number USA for technical support either. If you need assistance to set up or install your device, find the corresponding guide on their Help Center page.

The Starlink customer service email address is not listed in the company contact options. However, you can use their support ticket system instead of sending your concerns to the direct Starlink customer service email. It makes the process of investigating the issue faster for the Starlink customer care team.

If you have questions about your data protection, you can use this Starlink support email for privacy policy inquiries: privacy@spacex.com. You can send the report about the copyright infringement to this Starlink contact email: copyrightabuse@spacex.com. Journalists can address media@spacex.com for press inquiries. Note that these are not Starlink customer support email addresses, and they do not deal with general questions.

There is no such feature as Starlink customer support live chat on their website. You can reach Starlink customer service using their support ticket system. Sign in to your account on their website to use the Starlink support ticket system. If you don’t have one, use the order number to activate your account. Once you’re signed in, you can create a new ticket by selecting the category of your issue and providing details. You will receive an email confirmation and a response from Starlink tech support within 24 hours. It will contain the answers to your questions or detailed instructions to solve your problem.

PissedConsumer Club

Contact Information

Starlink Website:

Starlink Help Center:

Corporate Office Address:

Space Exploration Technologies Corp.
1 Rocket Road
Hawthorne, California 90250
United States

How Customers Rate Starlink Support?

4.3 / 5
Good

Based on 14.3K calls to Starlink customer support through PissedConsumer.com and 20 survey responses.

Total Calls
14.3K
Avg Call Duration
01:13
Issues Resolved
2%

Why Customers Call Starlink?

Top Reasons of Customers Calls

  • Product/ Service 22%
  • Customer Inquiries & Issues 19%
  • Request for Information 14%
  • Staff 11%
  • Payments and Charges 11%
  • Account 8%
  • Activation/ Cancellation 5%
  • Return/ Replace 4%
  • Shipping and Delivery 4%
  • Website/ Application 1%
  • Cards <1%
  • Refund <1%
  • Employment <1%

Product/ Service

22%
  • "Starlink not connecting"
  • "Internet is open to anyone"
  • "Wifi service"

Customer Inquiries & Issues

19%
  • "Need equipment"
  • "Pay money live human"
  • "Servive in and out"

Request for Information

14%
  • "Asking about my card"
  • "Questions about the adress"
  • "Looking for annual plan special i saw on the web."

Staff

11%
  • "Upgrade service"
  • "Wanna know if you have home phone service"
  • "Talk to live customer service representative please"

Payments and Charges

11%
  • "Double billing"
  • "Want to make a payment"
  • "Bill"

Account

8%
  • "Cant sign in on app"
  • "Someone has stolen my Sterling account changed my password and my email"
  • "Misspelled email on account"

Activation/ Cancellation

5%
  • "I want to cancel my Starlink Now"
  • "To cancel an order"
  • "Cancel service"

Return/ Replace

4%
  • "Replaced equipment."
  • "Change data plan"
  • "Returning DISH"

Shipping and Delivery

4%
  • "I did not receive a package for me to activate and I'm being charged for it why?"
  • "Get shipping label"
  • "Never received emails nor texts"

Website/ Application

1%
  • "Install equipment"
  • "Mi instalación"
  • "Schedule a installation"

Cards

<1%
  • "Give card info"
  • "I need to give a new card number for payment"
  • "Need to pay with new card"

Refund

<1%
  • "Refund"
  • "NEED MY REFUND PLEASE OF $133.00 AFTER CANCELING MY ORDER THE NEXT DAY ON MAY 28TH PLUS THEY CHARGED ME TWO TIMES OF $14.95 FROM XPENDY.COM"
  • "My refund"

Employment

<1%
  • "Job verification"
  • "Vet out Job opportunity"
  • "Ghana job"

Compare Starlink Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
HughesNet
HughesNet Customer Service
stars-rating-fill
4.0 out of 5
Viasat
Viasat Customer Service
stars-rating-fill
2.0 out of 5
ATT
ATT Customer Service
stars-rating-fill
4.7 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Starlink? What happened? What can we help you with?
Submit review Don't show this popup
Starlink
Reviews Contacts Community