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Contact Starlink Customer Service

How to Reach a Person at Starlink

Verified Contact Information

Headquarters:

  • 1-310-363-6000
    SpaceX
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Starlink Emails:

Business Customer Service
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Trademark Inquiries
starlinkresolutions@starlink.com

Starlink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Starlink Phone Number
1 (310) 363-6000
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Starlink Email Address
info.starlinkworld@gmail.com
Starlink Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
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sat
View full overview ›

How to Contact Starlink?

Most Popular Number:

(310) 363-6000
SpaceX
Total calls: 13 965 Issues resolved: 113 Last call: Apr 20, 2026

The company doesn’t provide the Starlink phone number for customer service. They emphasize the efficiency of browsing the Starlink Help Center for FAQs and troubleshooting tips. The detailed guides can help you solve your problem faster instead of spending time searching for the number to call Starlink.

However, you can use their support ticket system to contact Starlink support. You can fill out the form on their Help Center page for issues concerning returns, refunds, or canceling your order. There is no Starlink phone number USA for technical support either. If you need assistance to set up or install your device, find the corresponding guide on their Help Center page.

The Starlink customer service email address is not listed in the company contact options. However, you can use their support ticket system instead of sending your concerns to the direct Starlink customer service email. It makes the process of investigating the issue faster for the Starlink customer care team.

If you have questions about your data protection, you can use this Starlink support email for privacy policy inquiries: privacy@spacex.com. You can send the report about the copyright infringement to this Starlink contact email: copyrightabuse@spacex.com. Journalists can address media@spacex.com for press inquiries. Note that these are not Starlink customer support email addresses, and they do not deal with general questions.

There is no such feature as Starlink customer support live chat on their website. You can reach Starlink customer service using their support ticket system. Sign in to your account on their website to use the Starlink support ticket system. If you don’t have one, use the order number to activate your account. Once you’re signed in, you can create a new ticket by selecting the category of your issue and providing details. You will receive an email confirmation and a response from Starlink tech support within 24 hours. It will contain the answers to your questions or detailed instructions to solve your problem.

PissedConsumer Club

Contact Information

Starlink Website:

Starlink Help Center:

Corporate Office Address:

Space Exploration Technologies Corp.
1 Rocket Road
Hawthorne, California 90250
United States

Summary of Starlink Customer Service Calls

14K TOTAL
CALLS
01:14 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Starlink?

Product/ Service Question:

  • “No television stations as soon as I disconnected Xfinity”
  • “Get internet”
  • “The starlink antenna isn't working”

Request for Information Question:

  • “Inquiry re suspending service”
  • “To check on my order”
  • “Find out about my order”

Staff Question:

  • “Service plans”
  • “Start Service”
  • “For service”

Payments and Charges Question:

  • “Paid my bill but no internet still and won't ket me pay with debit card bc it says i owe $0.00”
  • “You took my carpayment”
  • “2 things. I was charged $70 for tech support when I was told it would be $5.Second, I can’t get either of my printers to work since I signed up to starlink”

Account Question:

  • “Need to unpause my starlink not getting the code”
  • “Verify shipping”
  • “I got residential max and it’s pending. The mini is here to day and came out of my account. I can’t hook up to internet”

Activation/ Cancellation Question:

  • “I need to cancel”
  • “At wife 76 and I’m 79 we have found ourselves in a real issue. We cancelled local phone service, WIFI and dish network because of service and price. This left us with no WIFI, we wanted to check with Starlink but wasn’t aware we had called EarthL”
  • “Canceling service and refund”

Return/ Replace Question:

  • “Change my payment method”
  • “Need to change method of paying”
  • “Change pay account to different bank”

Shipping and Delivery Question:

  • “Didn't receive the travel mini kit”
  • “Didn't receive the travel mini”
  • “Shipping”

Website/ Application Question:

  • “Set install with professional”
  • “Talk some about installing”
  • “Install”

Cards Question:

  • “I need to give a new card number for payment”
  • “Need to pay with new card”
  • “Change credit card number to pay Starlink satellite bill”

Refund Question:

  • “Set my kit back January you receiving a kit, January 16, 2026. Where’s my refund?”
  • “Refund my money”
  • “Refund on double payment”

Employment Question:

  • “Job verification”
  • “Vet out Job opportunity”
  • “Ghana job”

Other Question:

  • “Issues”
  • “Missing an antenna from our order”
  • “Paying for standard 3 and been switched to standard 4”

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