Contact Starlink Customer Service
Starlink Phone Numbers and Emails
Headquarters:
-
(310) 363-6000SpaceX
Starlink Emails:
How to Contact Starlink?
Most Popular Number:
| Total calls: 10 678 | Issues resolved: 67 | Last call: Oct 15, 2024 |
Starlink Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starlink Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starlink is 3103636000. 18% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Starlink may ask you for the following information to identify you as a customer: first and last name, email or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Starlink Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Starlink is 3103636000. 18% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Starlink may ask you for the following information to identify you as a customer: first and last name, email or address.
People call Starlink mainly because of product/ service, request for information and staff.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Starlink is info.starlinkworld@gmail.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Starlink Website:
Starlink Help Center:
Corporate Office Address:
Starlink Customer Service Reviews
Poor service !!!
Want to talk to a HUMAN…. Answer the phones
I’m so tired of not talking to someone in customer service
How Good is Starlink's Customer Service?
Summary of Starlink Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Starlink?
Product/ Service Question:
- “My system has gone down and I have heard nothing back from their service department and days”
- “Internet outage”
- “Can’t connect”
Request for Information Question:
- “Order starlink. Looking for shipping/tracking info if my order when though”
- “Looking for representative to talk about pricing”
- “I don't know how to pay my bill”
Staff Question:
- “Won’t update location for service.”
- “Needs to understand the service”
- “No service”
Payments and Charges Question:
- “I ordered Starlink and I was charged twice on my credit card”
- “Dispute charges”
- “Overcharged my internet bill”
Account Question:
- “Says I have no subscription”
- “Account”
- “Lost my account number please advise”
Activation/ Cancellation Question:
- “To cancel the Service”
- “I want to cancel my service”
- “Cancel service”
Shipping and Delivery Question:
- “To make sure I get the right set up for my needs”
- “Ordered Starlink Still no shipping information”
- “Delivery problems”
Return/ Replace Question:
- “Need to change my credit card number for payment on upcoming bills”
- “Need a replacement router box”
- “Return merchandise”
Cards Question:
- “Removing credit card from acvount”
- “My Visa card has been cancelled”
- “New credit card number”
Refund Question:
- “For refund unauthorised Debit”
- “Refund tax exempt for indian status”
- “Refund money”
Website/ Application Question:
- “Hard time getting my order online”
- “I'm not getting a response through the website”
- “Trouble getting my email to respond on this website”
Employment Question:
- “Job verification”
- “Vet out Job opportunity”
- “Ghana job”
Other Question:
- “Help setting up”
- “Pissed off vustomer”
- “To set up my Star Link”
Compare Starlink To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
