Starlink
Reviews and Complaints

I purchased all the necessary equipment to begin using the Starlink service. However, my service has not been activated yet, despite making the payment.

Customer service has not been helpful, even after 10 emails and one phone call. Up till now, no service plan has been activated for my account.

I am unable to find a contact number to communicate with anyone directly. I received one phone call, and I thought that Muhammed had resolved my issue, but he did not.

I've already cancelled your internet services. I need my money back for this last payment of $140.00. I haven't been able to get any help, and there are no lights coming on the router.

A Australia number would be good to ring no starlink internet no mobile overall experience terrible no human to contact or talk to

I have not talked to anyone yet to resolve this matter it's very upsetting I'm very disappointed in it won't be dealing with this company anymore if it don't get resolved soon I needed the internet for my kids to help with school and this happened I have tried to call someone for help from the delivery company and no help there

I phoned, unfortunately I couldn't get hold of a human, however I would want to speak to someone, more specifically be able to communicate via telephone and then be directed to the correct department or person and to be able to speak to them / send them an email.

Customer no service

Is this a business? Nobody answers the phone.

Someone should receive phones from customers and respond to their needs or at list talk to us.

I want answers to the issues going on with star link kit purchased with wrong account, purchase was supposed to be residence and not business.

Also there is no internet to connect. Someone should call back with solutions to this.

Hi, can we bring Starlink to South America? we have a regular Starlink equipment want to use in South America.

Pras somebody said only the mini Starlink can be used in the south America .

how we can register regional plan. do you have a continental customer service phone number so we can contact with the company directly?

No matter what I do I can't get rid of buffering. I have the gen 3 system. For the money I payed I did not want to deal with constant buffering.

We purchased the equipment where we were told that we can get residential service where we are at, and it will not come up on our setup. We are not a business.

We are residential. We are sitting here with a product that's not going to work.

Follow directions carefully, I didn't. It pissed me off, then I learned I can use GPS.

It was working in less than 15 minutes! Still wish they had a sapien based call center...

I put the wrong email in when setting up my account & now Im locked out of my account & cant renew my subscription, I would like to renew my subscription & change the email to the correct one

I am now 4 days into a chat with technical support issue because my router stopped working after one month. Nobody is responding to me.

They clearly dont care about their customers.

Total rubbish. In addition, accessories are insanely expensive.

I thought I was hacked when I was trying to get a Black Friday deal on my monthly payments for my internet.

I am being billed even tho I have never connected and cant connect and there is no obvious way to cancel or get a refund