Skip to content
Write review For Business
  • Login
Starlink

Starlink
Reviews and Complaints

starlink.com
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0 out of 5
Based on 617 reviews from registered users.
2.0
stars-rating stars-rating stars-rating stars-rating stars-rating
617 rated reviews | Is this your business?
What is your customer experience with Starlink?
Submit review
Show reviews that mention
service account customer phone customer service number internet support email phone number
Filter review
  1. stars-rating-fill
    83
  2. stars-rating-fill
    56
  3. stars-rating-fill
    89
  4. stars-rating-fill
    108
  5. stars-rating-fill
    486
Sort by
Samuel or Jennifer V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Columbus, Ohio

We are getting charged 3 times on our discover card

Being charged 3 payments for one month. This happened last month also. Please help us by only giving us one $120 payment a month.

Loss:
$240
Pros:
  • Good internet service
Cons:
  • Being double charged for monthly service and having to pay a 249 dollar activation fee 8 months after you had service

Preferred solution: I would like to get our $240 of our credit card back on our credit card for Discover account.

User's recommendation: Deal with suppliers head on

View full review
Comment
Helpful
Anonymous
map-marker Sacramento, California

Canceled service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Canceled service due to customer service that sucks. Can never get a hold of anybody in customer service. Either wrong numbers disconnected numbers or they answer and hang up.

User's recommendation: Recommend a dedicated 800 number just for customer service without jumping through a bunch of hoops.

View full review
Comment
Helpful
Ken G Ylq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Lexington, Kentucky

This is some *** y'all are playing games

I'm not typing another thing in here This is a bunch of *** and this is a game I want the *** number I'll get it somewhere else

View full review
Comment
Helpful
Charlotte G Fzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Atlanta, Georgia

Can't change my debit card

I have been trying to reach someone to help take my account off READ ONLY mode so I can update my payment method but as of today still unsuccessful. Not happy with their customer service.

Pros:
  • Fast internet
Cons:
  • Cant reach anyone to help with problems

Preferred solution: For my account to be taken out of READ ONLY so I can update my payment

View full review
Comment
Helpful
Thomas H Zwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Need to talk with payment department

Was charged for star length $80.00. It was never hooked up.

The box was sent back unopened.

Contact me about how I get my money back. I was told they would install it; however, there was never an appointment to do it.

Loss:
$80
Pros:
  • Non yet

Preferred solution: Full refund

View full review
Comment
Helpful
Roger H Sox
map-marker Chicago, Illinois

You need it to where a person can speak with a person easier than you have it setup now. Your system SUCKS.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Have not received my equipment after canceling three installation appointments. Would like to know how to trace my equipment. Never received an email.

Loss:
$22
Cons:
  • This computer system you use sucks

Preferred solution: Deliver product or service ordered

User's recommendation: Would try it unless the wait to bill you after you’ve received the equipment.

View full review
Comment
Helpful
Vana W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

My refund

Im emailing about my 2 refunds..your merchandise is in on it way. My case # 2124****.

Please respond as soon as possible. Thank you

View full review
Comment
Helpful
Samuel or Jennifer V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Columbus, Ohio

We are getting charged 3 times on our discover card

charge us for the one payment a month instead of 3 full payment a month. We only have one satellite for our home. Thanks.

View full review
Comment
Helpful
Michelle S Fdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Fraudulent charge

My card was unauthorized for a payment outside my household on Dec 4th, 2025. My bank reversed it during the investigation; however, they took back the payment, stating it was used properly. I never authorized it.

Loss:
$120

Preferred solution: Full refund

View full review
Comment
Helpful
Joe E Jov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Miami, Florida

LOG IN TO ACCUNT AUTO PAY

I have three accounts. When I try to log in to update my auto pay information, it takes me to only one account. How do I connect to the other two?

Pros:
  • Great connection
Cons:
  • Can never talk to anyone

Preferred solution: Communication with someone at Star Link

View full review
Comment
Helpful
Jeff B Fft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Can’t sign my 4 claims and now my account just suspended I’ve been trying to update my card with no help and now no internet

I received an email, but can't do anything with it because I still can't sign in, and now they just suspended my account when I've been trying and trying to pay.

Preferred solution: Sign in so I can pay

View full review
Comment
Helpful
Jermia Tju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Dubai, Dubai

Deactivate my account and delete my account

I request you to please delete my account and my service plan ACC-818781*-***89-30 bcoz I changed that location so I don't want right now

Loss:
$531

Preferred solution: Full refund

View full review
Comment
Helpful
Jeffrey C Wbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Lancaster, South Carolina

Unfortunately can’t get problems resolved,and don’t appreciate being hung up on

Unable to get the issue resolved. Don't appreciate getting the runaround and being transferred to where you aren't able to talk to anybody, and don't like being hung up on. Somebody needs to return my call ASAP.

Loss:
$21
Cons:
  • Very rude and unhelpful people

Preferred solution: Full refund

View full review
Comment
Helpful
Frank F Qsk
map-marker Seattle, Washington

Forgot my password to connect to my starlink account

Just need my password reset please. My phone number attached to this account is 540-809-****. fbfortin396@***.com

Preferred solution: Password reset!

View full review
Comment
Helpful
Josephine S Ujm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Tuscaloosa, Alabama

Stolen funds from my bank. Never had or dreamed of service with Starlink internet 4899

Stolen funds from my bank. Never had or inquired for Starlink.

File claim BBB and with the Federal Trade Commission. Contact for Non customers does not work without a customer acc#

View full review
Comment
Helpful
Starlink
Reviews Contacts Community